Latrobe Visitor Information Centre News
Latrobe Visitor Information Centre (VIC) Overview
The Latrobe Visitor Information Centre is located at Southside Central, Traralgon, along the M1 Princes Freeway. The Centre, established in a renovated Church has all of your tourist needs, including information on attractions and tours with a large variety of brochures and publications on Gippsland and other regions. Our Visitor Information Centre sends and provides local and regional information to any visitor requesting it. We have an online Accommodation Reservation system for the convenience of visitors to our region. We also support our local tourism operators through marketing and promotion of their business, information and advice.
Level 1 Accreditation
The Latrobe Visitor Information Centre (VIC) is a Level 1 Accredited Information Centre. We received notificaiton in April 2007 that our application to remain a Level 1 Accredited Centre had been approved by the Better Business Accreditation Program panel.
What does Accreditation mean?
- The italic yellow “i” on the blue background is the symbol for a brand. The brand is Accredited Visitor Information Centre. The brand truly represents much more than a symbol or a graphic. The brand, Accredited Visitor Information Centre fulfills a need, has a particular set of values and has qualities which make it unique. This “i” is the symbol that makes the brand recognisable.
- Accreditation is essentially a set of standards that have been established by and for the tourism industry covering good business practice and customer service. This means that when you visit an accredited tourism business you are entitled to professional service in a well-managed and safe environment. Therefore, we have been recognised by the Better Business Accreditation Program that we are committed to professionalism in operational practices and providing excellent customer service.
- We are recognised by customers and the tourism industry for delivering quality customer service.
- The national brand of the blue and yellow ‘i’ is recognised Australia wide. Within Victoria, this symbol is featured on all State Government tourism publications and maps as well as specific Vicroads signage.
Victorian Tourism Awards 2007
The Latrobe VIC are proud entrants of the 2007 Melbourne Airport Victorian Tourism Awards in the Visitor Information Services Category. Winners will be announced in November.
Gippsland Tourism Awards 2007
The Latrobe VIC were announced a winner at the Gippsland Tourism Awards on July 27. Entering these awards is our way of formally recognising our achievements as a team, our dedication to consistently provide exceptional customer service and our committment to strive for improvement. It is wonderful to be recognised which helps to raise our profile within the local community and communicates the role and importance of the Latrobe VIC. Congratulations to all the staff and volunteers!
Visitor Stats 2006/07
Click here to download the 2006/07 Visitor Statistics Report.
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